Clients are expected to keep their account information up to date at all times. New accounts must pay for their term of service before service is activated on their account. This policy includes both orders submitted via on-line order or non-credit card payment orders, submitted through postal mail or at one of our offices or via one of our field executives. Receipts are generated on all new accounts the same day the order is setup and included in the setup e-mail.

Billing Procedures : For PayPal

Services are retailed through PayPal in favour of ” info@techitsys.com”

Billing Procedures : For Cheques/Bank Drafts/Pay Orders/Wire Transfers

All clients choosing any form of payment other than credit/debit cards, must remit payments in favour of “TechIT Systems”, at least 15 days prior to their account renewal/expiry date. In the event that payment is not received at least 7 days before their renewal date, service will be discontinued and a late payment surcharge of not more than $20 per invoice be levied. All services within a billing account will be suspended in case any invoice remains unpaid past its due date. In case any invoice remains unpaid 15 days past its due date, the corresponding service shall be terminated immediately.

Receipts/Invoices

All new accounts are e-mailed an invoice/receipt immediately after the order is placed. If you wish to have a receipt mailed to you via postal mail, you will need to contact our billing department to request this. A $2.00 service fee will be assessed for postal mail receipts being sent within Pakistan. All international postage shall be charged at $10 per invoice/receipt.

All renewal notices/invoices generated automatically and sent at least 30 days prior to the renewal date.

Account Cancellations

Account/service cancellation requests MUST be sent at least 30 days before the account renewal date, failing which the invoice will not be cancelled and charges will go through as per the invoice.

Refunds

As a client, you commit to the length of your service cycle. Because of your commitment, we offer a discount on the service. Because of this, no refunds are granted for pro-rated service on service cycles, regardless of length. As a client, you commit to your service cycle with payment up front. TechIT Systems commits to providing the offered services backed by our service guarantees. While we do not offer refunds for pro-rated service beyond the first 30 days of use, you have no obligation to continue using our service.

If you avail our 45 days money back guarantee all fee except domain name charges and setup costs are refunded.

Domain Name Registration/Transfer

TechIT Systems offer domain name registration/transfer services for [ .com .net .org .biz ] with each new account and old accounts. However, the cost of these Domain Name Registration/Transfer is charged US$ 18.00 per domain per year from next year to continuing customers. Domain Name Registration if offered free of cost for a period of one year for Premium Plan only.

Customers interested only for domain name registration is charged US$ 18.00 per domain per year. The same price is charged for any refund request from clients who have availed free domain name registration with any of our hosting plan.

Domain Names Registration/Transfer with [ .com.pk .net.pk .org.pk ] is charged US$ 39.99 per domain for a period of two years.

Domain Names Registration/Transfer with [ .pk ] is charged for US$ 39.99 per domain for a period of two years for companies established in Pakistan. However, the companies outside Pakistan interested in these domains is charged US$ 59.99 per domain for a period of two years.

Refunds are ONLY offered via crossed checks and in Pak Rupees.

Contact Details
Tech IT Systems
606 Al-Amin Tower, 6th Floor, Main NIPA Chowrangi, Block-10, Gulshan-e-Iqbal Sindh Pakistan.
Phone : +92-21-34832138
Support : +92-21-34836950

E-Mail: sales@techitsys.com

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